With this method, a client won’t remain unconscious. It also may be sent for another purpose.īy letting a customer know about the next steps, you set further expectations. Fill a customer in on what happens nextĪ thank you for your purchase email can be not just a receipt for payment. So, demonstrate self-promotion right after you give all the order-related information. Besides, they provoke interest by offering their catering service and gift cards. These points will make your customers happy, which results in higher satisfaction levels.Īt the bottom of this email, Chipotle encourages a customer to visit their website, join their social media networks, find a location, and contact them in case of any questions. They provide a detailed map so that clients don’t get lost and pick the order on time. You also get a brief summary of what the yummies are made of.Īnd what if a client is new to the place? Chipotle has taken care of that, too. Everything a customer needs to know is in this email, from when to pick up food to who does that.
This Mexican food delivery service implements ‘the three W’s’ concept completely. Check out this well-structured example from Chipotle:
This is a cool way to set clients’ minds at ease.
Tell them what the package consists of, where it is, and what time it will be available for a pick-up. Just give your customers ‘the three W’s’ of their order: where, when, and what. The good news is that you can handle both of these emotions in your ‘thank you for your order’ email and turn them to your best advantage. However, some people may experience excitement right after a purchase, but others may feel uneasy. Hitting that coveted ‘Place Your Order’ button fills with enthusiasm. 9 ‘thank you for your order’ templates for inspiration 1. Want to know how to thank customers with an email? Let’s jump into the TOP 9 thank you for your purchase email examples and ways to approach them using the right techniques. Plus, it’s a great way to keep further conversations with customers going. Such messages are actually great multitaskers: they act as a welcome message, show gratitude, contribute to building more human-like relationships, and serve as an apology for some lapses if need be. If you work out a thank you for your order email concept thoroughly, you can establish your brand’s credibility and trust. It gives a golden chance to engage a customer to come to your website for more stuff. Sending an appreciation email is a proven online marketing tactic.
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